* * * NO REFUNDS & NO EXCHANGES & NO REPLACEMENTS * * *
We keep all receipts, proof of shipping, customs forms with the USPS for 1 YEAR.
We have had 99% success delivery rate. SHIPPING begins ONLY After PAYMENT has been confirmed.
- Receive a signed photo of Shin Lim, only when purchasing a "physical" product.
- Flat rate USA - Arrive in 5 BIZ days(exclude weekends, holidays) in good weather.
*Shipping from Boston, MA. Due to time & human resource limitation, No tracking info given unless requested after 5 BIZ days has passed. USPS delivery Government Post office . File "lost " packages through the USPS Post Office Inspector & your local town Police.
- $25 ++Canada, UK, Western Europe, Japan, Singapore, South Korea. Arrive in 1 to 2 weeks. Some Tracking with customs form#.
- $27 ++For the Rest of the World - Arrive in 2 to 4 weeks. Registered post (SIGNATURE required) for some countries . NO TRACKING within Foreign country but can be proven with customs form#.
*** We will decline shipping to addresses of ReShippers , Fulfillment centers in USA that are associated with High % of Fraud.
- NO TRACKING for OUTSIDE of USA:
- Customs Fees may be payable on customer's side but rarely.
- Big Cities & Countries with efficient postal systems receives packages quicker.
- Rural areas may take longer for package arrival.
- We are not responsible for packages that are stolen in your neighborhood or country.
- No insurance bought so No claims are covered. NO REFUNDS, NO EXCHANGES, NO REPLACEMENTS.
- We will keep all receipts, proof of shipping, customs forms with the USPS for 1 YEAR.
- As a small, values-based and family-run business we have the privilege of choosing who we serve .
- We will not do business with customers who have caused us grief through attempted fraud etc -Such customers will be flagged and their future orders. declined/cancelled/refunded.